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The Australian software services market is a thriving industry, expected to reach a value of US$14.10 billion by 2028 at a CAGR of 4.25%. This growth is driven by factors like increased digitalization, cloud adoption, and rising government spending on IT solutions.
Government procurement plays a significant role in Australia's software services market. In 2023, the government is expected to spend over US$34.59 billion on IT services, including software solutions. This spending is crucial for fueling innovation and driving digital transformation across various government agencies.
The main software services procured by the Australian government include:
Enterprise software: Solutions for managing core business processes, such as ERP, CRM, and HR systems.
Software as a Service (SaaS): Cloud-based software applications delivered on a subscription basis, offering scalability and cost-effectiveness.
IT security solutions: Protecting government systems and sensitive data from cyber threats.
Cloud computing services: Providing infrastructure and platform for hosting government applications.
Custom software development: Building bespoke solutions to meet specific government needs.
Several key authorities oversee software services procurement in Australia, including:
Digital Transformation Agency (DTA): Provides guidance and resources for government agencies on digital transformation initiatives, including software procurement.
Australian Government Information Management Office (AGIMO): Sets standards and best practices for government IT infrastructure and services.
Department of Finance: Responsible for managing the government's finances, including procurement decisions.
Major software services companies winning government contracts in Australia include:
Accenture: A global management consulting and professional services firm.
IBM: A multinational technology company offering a broad range of IT solutions.
Telstra: Leading telecommunications and technology provider in Australia.
DXC Technology: A global IT services company specializing in enterprise software and cloud services.
Infosys: An Indian multinational IT services company with a strong presence in Australia.
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