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Country - Finland
Summary - Acquisition Of Additional Resources For Yle'S Customer Service Work And Technical Advice Team
Deadline - login to view
GT reference number - 91851276
Product classification - Business services: law, marketing, consulting, recruitment, printing and security
Address - Finland
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 91851276
Document Type - Tender Notices
Description - Description: The object of the procurement is the procurement of additional resources for Yle's customer service and technical advice team.It is multi-channel customer service work on different platforms. The platforms in use are e.g. feedback proces sing system both as a desktop version and as an application, telephone service, e-mail, chatbot. Co. the service includes customer service telephone on-call work and voicemail decoding work, technical advice customer support and customer service work on different platforms.Technical support answers questions about the operation of Yle Areena, Yle ID, Yle application and other Yle services and offers guidance in technical problems and malfunctions
Gt Ref Id - 91851276
Deadline - Sep 06, 2024
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