| Description |
FACILITY MANAGEMENT SERVICES(FMS) & COMPREHENSIVE ANNUAL
MAINTENANCE CONTRACT(AMC) OF ENTIRE INFORMATION TECHNOLOGY INFRASTRUCTURE AT
LIC HFL HO and PAN INDIA LOCATIONS FOR A PERIOD OF 5 YEARS
21st February, 2024
Ref: LICHFL/CO/IT/FY2023-24/RFP-005
RFP for FACILITY MANAGEMENT SERVICES(FMS) & COMPREHENSIVE ANNUAL MAINTENANCE
CONTRACT (AMC) OF ENTIRE INFORMATION TECHNOLOGY INFRASTRUCTURE AT LIC HFL HO and PAN
INDIA LOCATIONS FOR A PERIOD OF 5 YEARS
LIC Housing Finance Ltd.
45/47, 2nd Floor, Bombay Life Building,
V. N. Road, Fort
Mumbai – 400 001
PHONE: +91-022-22049919
FAX: +91-022-22178777
EMAIL: bids@lichousing.com
(Dated: 21st February 2024)
Last Date for submission – 4
th March 2024
(Participation in this Bid will imply that the Bidder has accepted all the terms and conditions of this Bid
document)
FACILITY MANAGEMENT SERVICES(FMS) & COMPREHENSIVE ANNUAL
MAINTENANCE CONTRACT(AMC) OF ENTIRE INFORMATION TECHNOLOGY INFRASTRUCTURE AT
LIC HFL HO and PAN INDIA LOCATIONS FOR A PERIOD OF 5 YEARS
21st February, 2024
1. INTRODUCTION
About LIC HFL
Incorporated in 1989, LIC Housing Finance Ltd (LICHFL) is one of the largest Housing Finance
Companies in India with a key objective of providing long term finance to individuals for the purchase
or construction of house/flat for residential purposes in India. LICHFL also provides finance on existing
property for business/ personal needs and also gives loans to professionals for purchase/construction
of Clinics/Nursing Homes/ Diagnostic Centres/ Office Space and also for purchase of equipment. The
Company also provides finance to builders and developers engaged in the business of construction
of houses or flats for residential purpose and to be sold by them. LIC HFL is amongst the pioneers in
India ensuring access to housing finance for home ownership. With a strong business foundation, an
extensive distribution network and proven industry expertise, LIC HFL is a respected and trusted
financial services company. We pride in having served over 25 lakhs prudent home owners. It has a
four tier organizational set up consisting of Area Offices, Back Offices, Regional Offices and Head
Office.
1.1 Project Overview
This is to inform that LIC Housing Finance Limited (LIC HFL) intends to take printers for all its PAN
India locations under Managed Print Services.
The bidders are expected to examine all instructions, forms, terms, BoM project requirements and
other information in the RFP documents. Failure to furnish all information required as per the RFP
document or submission of a proposal not substantially responsive to the RFP document in every
respect will be at the Bidder's risk and may result in rejection of its Proposal and forfeiture of the Bid
Earnest Money Deposit.
2. INVITATION FOR TENDER OFFERS
LIC HFL invites proposals in sealed covers (Technical and Financial Bids) from eligible and experienced
Service Providers for RFP for FACILITY MANAGEMENT SERVICES(FMS) & COMPREHENSIVE ANNUAL
MAINTENANCE CONTRACT (AMC) OF ENTIRE INFORMATION TECHNOLOGY INFRASTRUCTURE AT LIC
HFL HO and PAN INDIA LOCATIONS FOR A PERIOD OF 5 YEARS. Bidders are advised to go through the
detailed tender document before submitting the bids. Bid Collection and Submission Calendar
Tender Reference No. LICHFL/CO/IT/FY2023-24/RFP-005
Tender Name RFP for FACILITY MANAGEMENT SERVICES(FMS) &
COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT(AMC)
OF ENTIRE INFORMATION TECHNOLOGY INFRASTRUCTURE AT
FACILITY MANAGEMENT SERVICES(FMS) & COMPREHENSIVE ANNUAL
MAINTENANCE CONTRACT(AMC) OF ENTIRE INFORMATION TECHNOLOGY INFRASTRUCTURE AT
LIC HFL HO and PAN INDIA LOCATIONS FOR A PERIOD OF 5 YEARS
21st February, 2024
LIC HFL HO and PAN INDIA LOCATIONS FOR A PERIOD OF 5
YEARS
Commencement of Tender 21st February 2024
Last date for Receipt of Queries 26th February 2024 upto 17:30 hours
Tender Reference No. LICHFL/CO/IT/FY2023-24/RFP-005
Queries to be mailed to bids@lichousing.com
Pre-Bid Meeting with Bidders Will be intimated later
Last Date and Time for receipts
of tender offers
4
th March 2024 upto 17:30 hours
Time and Date of Opening of
technical bids
Will be intimated later
Time and Date of Opening of
commercial bids
Will be intimated later
Place of Opening Tender
Documents
LIC Housing Finance Ltd., Corporate Office, 131, Maker Tower,
‘F’ Premises, 13th Flr., Cuffe Parade, Mumbai, Maharashtra –
400 005
Address of Communication General Manager IT
LIC Housing Finance Ltd., Bombay Life Bldg., 2nd Flr., 45/47,
Veer Nariman Road, Fort, Mumbai, Maharashtra – 400 001
Phone: 022 22049919
Earnest Money Deposit Five Lakhs Rupees INR
Website https://www.lichousing.com/tender-notice
• If any of the above dates fall on holiday or become holiday due to any other reason beyond
control, then the next valid date in such case will be next working of the company.
3. INSTRUCTIONS TO BIDDERS
3.1. Two Bid System Tender
The Technical Bid and Commercial bid must be submitted at the same time in sealed envelopes, giving
full particulars, at the address given below on or before the schedule date given in this document. All
FACILITY MANAGEMENT SERVICES(FMS) & COMPREHENSIVE ANNUAL
MAINTENANCE CONTRACT(AMC) OF ENTIRE INFORMATION TECHNOLOGY INFRASTRUCTURE AT
LIC HFL HO and PAN INDIA LOCATIONS FOR A PERIOD OF 5 YEARS
21st February, 2024
envelopes should be securely sealed and stamped.
Important: The eligibility credentials, financial reports & product information brochures shall be
distinctly separated by separator sheets positively and the technical bid shall be submitted in an
orderly and neatly bound manner.
All the envelopes must be |