| Description |
HO/IT/16/2023-24/173
REQUEST FOR QUOTATION
For
ANNUAL MAINTENANCE CONTRACT
For
HARDWARE, PERIPHERALS & SOFTWARE SUPPORT
IN
HEAD OFFICE/BRANCHES/REGIONAL OFFICES/DC
OF
UTTAR BIHAR GRAMIN BANK
HO/IT/16/2023-24/173
P a g e | 2 o f 3 5
TABLE OF CONTENTS
Invitation for Tender Page No-3
Background Page No-4
Instructions to Bidders Page No-4
Terms and Conditions Page No-9
Annexures I Page No-18
Annexures II Page No-19
Annexures III Page No-20
Annexures IV Page No-21
Annexure V Page No-22
Annexure VI Page No-23
Annexure VII A & B Page No-25
Annexure VII C Page No-26
Annexure VIII Page No-29
HO/IT/16/2023-24/173
P a g e | 3 o f 3 5
Invitation for Quotation
Uttar Bihar Gramin Bank invites sealed quotations from eligible vendors fulfilling the
criteria as specified in this document.
The details are given below:
Tender Reference No. HO/IT/16/2023-24/173
Cost of Tender Copy [Non Refundable] Rs. 1000.00
Date of issue of RFQ From 21/08/2023
Last Date and Time for submission
of sealed offers
02/09/2023 at 2.30 PM
Date of Opening of Technical Bid 02/09/2023 at 03.30 PM
Date of Opening of Commercial Bid On a subsequent date which will be
communicated to such bidders who qualify
in the technical bid.
Address of Communication General Manager IT
Uttar Bihar Gramin Bank Head Office,
Sharma Complex, Kalamabgh Chowk,
Muzaffarpur – 842001 001 ( Bihar )
Contact Telephone Numbers Phone :8102914214
Email Id: smit@ubgb.in, smitho@rrbubgb.in
Bids to be submitted to At above communication address
The bid has to be accompanied by Earnest Money Deposit of Rs. 200,000.00 (Rs. Two
Lacs Only) in the form of a demand draft in favor of Uttar Bihar Gramin Bank
payable at Muzaffarpur. Such draft should be in separate envelop marked as Earnest
Money Deposit. Technical Specifications, Terms and Conditions and formats for
submitting the tender offers are described in the tender document and it’s Annexure.
HO/IT/16/2023-24/173
P a g e | 4 o f 3 5
1. Background:
Uttar Bihar Gramin Bank is interested in selection of vendor for
1. Comprehensive AMC and related services, Software Support / Configuration /
Setup Support for its PCs, Laptops, Printers (Passbook/Laser/Multifunction/ADF),
Scanners and other peripherals which are not in comprehensive onsite warranty.
2. Software Support for all its PCs, Configuration / Setup Services for Printers
(Passbook/Laser/Multifunction/ADF), Scanners and Other Peripherals, which are
in comprehensive onsite warranty at various Offices/Branches in Uttar Bihar
Gramin Bank situated in the state of Bihar and Data Center in Mumbai.
3. Details of Hardware is mentioned in Annexure II of this document
For this purpose, Bank is pleased to invite sealed bids from the Vendors who agrees to the
terms and conditions given below. Interested vendors may submit their bids along with
supporting documents to I T department within the time period mentioned above.
Sealed quotations from vendors are invited for Comprehensive / Non Comprehensive
Annual Maintenance of Computers (CPU, Monitor, and Keyboard& Mouse), Laptops,
Printers (including Printer Heads for all types of Printers) and scanners located at different
branches/offices of UBGB, as third party maintenance, as specified in this document.
2. INSTRUCTIONS TO BIDDERS
2.1 Invitation Offer System
Only bidders who purchased the offer document by paying Rs 1000/- in the form
of Demand Draft (non-refundable) in favor of ‘Uttar Bihar Gramin Bank’ and payable
at Muzaffarpur, may submit their Quotations. Bidders having franchise arrangements
cannot quote.
2.1.1 Two Bid System Tender
Offers (Technical & Commercial) must be submitted at the same time, giving full particulars
in separate sealed envelopes at the Bank’s address given above, on or before the last
date mentioned above. All envelopes should be securely sealed and stamped. Both
sealed envelope may be sent in one envelope having mentioned of containing of
technical Bid and financial Bids in separate envelop inside.
• All envelopes should be securely sealed and stamped.
• Only one Quotation of same type should be submitted.
• The unit rate / AMC amount for each item should be quoted. The quantity of the items
may vary.
• Any Quotation found to contain incomplete information is liable to be rejected
outright.
• However, Bank has right to consider in case of minor incomplete information, such as:
o Type of Offer (Technical or Commercial)
o Due Date
o Name of Bidder
HO/IT/16/2023-24/173
P a g e | 5 o f 3 5
2.2 ENVELOPE-I (Technical Offer):
The Technical Offer should be complete in all respects and contain all information
asked for, except prices. The Technical Offer should include all items asked for. The
Technical Offer should not contain any price information. The Technical Offer with any
price information anywhere is liable to be rejected. The Technical Offer should be complete
to indicate that all products and services asked for are quoted.
The Technical Offer should give all relevant information as per Annexure–I,
Annexure–IV, Annexure-V and draft for tender copy i.e. Rs.1000/- fee should
consist in this envelop and should not contradict the Commercial Offer in any
manner.
Earnest money deposit: The bid has to be accompanied by Earnest Money
Deposit of Rs. 200,000.00 (Rs. Two Lacs Only) in the form of a demand draft in
favour of Uttar Bihar Gramin Bank payable at Muzaffarpur. Such draft should be in
separate envelop marked as Earnest Money Deposit.
The EMD is required to protect the Bank against the risk of Bidder’s conduct,
which would warrant the EMD’s forfeiture.
Any Bid not secured, as above, will be rejected by the Bank, as non-respo |