| Description |
01/APDC/RFP – Chatbot Solution Providers (3
rd call)
1
Request for Proposal (RFP)
For
Appointment of Chatbot Solution Providers
to
ANDHRA PRADESH DIGITAL CORPORATION LIMITED,
GOVERNMENT OF ANDHRA PRADESH
01/APDC/RFP – Chatbot Solution Providers - 01/2023
(3
rd call)
AP Digital Corporation,
Next Space, Kunchanapalli
Tadepalli - 522501
Guntur Dist.,
Andhra Pradesh
Ph: +91 99599 88888
Email: apdc.tenders@gmail.com
Website: http://www.apdc.ap.gov.in/
Dated: 05 / 04 / 2023
01/APDC/RFP – Chatbot Solution Providers (3
rd call)
2
Request for Proposal (RFP) Notice
Request for Proposal (RFP) for Appointment of Chatbot Solution Providers to ANDHRA
PRADESH DIGITAL CORPORATION LIMITED, GOVERNMENT OF ANDHRA PRADESH
APDC invites Proposals from qualified and experienced agencies for Appointment of Chatbot
Solution Providers to Andhra Pradesh Digital Corporation Limited.
Interested Agencies/Bidders, who qualify as per the criteria mentioned in the document, may
submit their proposals through the process prescribed by APDC. Your application should reach
APDC latest by 13-04-2023 till 5.00 P.M.
Bidder has to submit a DD for an amount of Rs.10,000/- (Rupees Ten Thousand only)
towards processing fee along with their application. RFP with more details can be obtained
from the websites of I&PR department ( https://ipr.ap.nic.in/ ) and AP Digital Corporation
Limited ( https://apdc.ap.gov.in/ )
Chinna Vasudeva Reddy
VICE CHAIRMAN & MANAGING DIRECTOR
AP Digital Corporation Ltd.
01/APDC/RFP – Chatbot Solution Providers (3
rd call)
3
DISCLAIMER
All information contained in this Request for Proposal (RFP) provided/clarified is in the good interest
and faith. Though, adequate care has been taken in the preparation of the RFP document, the interested
agencies shall satisfy themselves that the document is complete in all respects. The information
published in this document is not intended to be exhaustive. Interested Bidders are required to make
their own enquiries and assumptions wherever required.
APDC reserves the right to reject any or all the proposals submitted in response to the RFP document
at any stage without assigning any reasons whatsoever. APDC also reserves right to withhold or
withdraw the process at any stage with intimation to all who have submitted their proposals in response
to the RFP. APDC reserves the right to change/ modify/ amend any or all the provisions of the RFP
document without assigning any reason. Any such change would be communicated to the bidders by
posting it on the website of APDC (https://apdc.ap.gov.in/) and/or Andhra Pradesh I&PR Dept. Website
(https://ipr.ap.nic.in/). Neither APDC nor their employees and associates will have any liability to any
prospective respondent of the RFP or any other person under the law of contract to the principles or
resolution or unjust enrichment or otherwise for any loss, expense or damage which may raise from or
be incurred or suffered in connection with anything contained in the RFP document, any matter deemed
to form part of the RFP document, the award of the Assignment, the information and any other
information supplied by or on behalf of APDC or their employees and RFP respondent or otherwise
arising in any way from the selection process for the assignment. APDC or, its employees and advisers
make no representation or warranty and shall have no liability to any person including any Applicant
under any law, statute, rules or regulations or tort, principles of restitution or unjust enrichment or
otherwise for any loss, damages, cost or expense which may arise from or be incurred or suffered on
account of anything contained in this RFP or otherwise, including the accuracy, adequacy, correctness,
reliability or completeness of the RFP and any assessments, assumption, statement or information
contained therein or deemed to form part of this RFP or arising in any way in this Selection process.
Information provided in this document or imparted to any respondent as part of RFP process is
confidential to APDC and shall not be used by the respondent for any other purpose, distributed to, or
shared with any other person or organization.
The Applicant shall bear all its costs associated with or relating to the preparation and submission of
its Proposal including but not limited to preparation, copying, postage, delivery fees, expenses with
any demonstration or presentation which may be required by the Authority, or any other costs incurred
in connection with or relating to its Proposal. All such costs and expenses will remain with the
Applicant and the Authority shall not be liable in any manner whatsoever for the same or for any other
costs or other expenses incurred by an Applicant in preparation for submission of the Proposal,
regardless of the conduct or outcome of the Selection process.
01/APDC/RFP – Chatbot Solution Providers (3
rd call)
4
CONTENTS
SECTION – I: INVITATION TO RFP
1.1 RFP Notice 6
1.2
Datasheet 6
SECTION – II: INSTRUCTION TO THE BIDDERS
2.1 Definitions 7
2.2 Introduction 8
2.3 Eligibility Criteria 8
2.4 Documents Comprising Bid Proposal 9
2.5 Proposed Products and Services 10
2.6 Cost of Bidding 11
2.7 Content of Bidding Document 11
2.8 Pre-Bid Meeting 11
2.9 Amendment to RFP 11
2.10 Language of Bid 12
2.11 Bid Security and Earnest Money Deposit 12
2.12 Bid Form 12
2.13 Bid Price and Currency 12
2.14 Validity of Proposal 13
2.15 Preparation of Proposal 13
2.16 Submission of Proposal 13
2.17 Opening of Bids by APDC 13
2.18 Clarification of Financial Proposals 13
2.19 Preliminary Examination 14
2.20 Consortium &Sub-Contracting 14
2.21
Performance Bank Guarantee (PBG) 14
SECTION – III: EVALUATION PROCESS
3.1 Proposa |