Communication As A Service And Operator Services For Fixed And Mobile Telephony.

  Address - Sweden

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 80268370

  Document Type - Tender Notices

Description - Description: Öresundskraft intends to procure Communication as a service (Contact center, switching functions, etc.) and Operator services for fixed and mobile telephony. The procurement includes the following: Contact center· 55 agents· Multiple channels: Calls, email, chat, social media, etc.· Dialers: Solutions for automatic dialing of contacts.· Recording: Ability to record calls for quality control and follow-up.· Integrations: CRM, Teams . Mobile broadband, Telematics etc. Fixed telephony Indoor coverage Solutions to ensure good mobile coverage indoors in our premiseslocal title: Kommunikation som tjänst samt Operatörstjänster för fast- och mobiltelefoni.type_of_procedure: Ne

Gt Ref Id - 80268370

Deadline - Apr 18, 2024