Contact Center Support Division (Ccsd) Suppport

  Address - United States

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 99628102

  Document Type - Tender Notices

Description - Description: The Internal Revenue Service (IRS) seeks to identify potential vendors with the skills and capabilities necessary to perform the requirements outlined in the attached draft PWS. The IRS is looking to identify small businesses. The Contac t Center Support Division (CCSD) has a need for Contractor support with expertise in the areas of Cisco's Intelligent Call Manager (ICM) Call Routing and Scripting, Domain Management and Support, Contact Center Commercial Off-the Shelf (COTS) support, Server Administration, System monitoring support, Operations of intra-day support, Engineering, Architecture design, Portfolio/Project Management, release schedule management and quantitative and qu

Gt Ref Id - 99628102

Deadline - Jan 07, 2025