Customer Contact Centre Software

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 95637328

  Document Type - Tender Notices

Description - Description: Wales West Utilities Ltd (WWU) requires a new and / or upgraded Customer Contact Centre Software.It is vitally important that WWU selects the right organisations to provide the exceptional level of performance that will be required to me et the challenges ahead. As this requirement is mandated to WWU by OfGEM, it is vital that the supplier who are awarded the contract have similar philosophies to us and understand the importance continual improvement to our ongoing business.The systems shall have the following attributes;Enable WWU to maintain a call centre system to satisfy its licence agreement.Ensure teams currently using CxEngage as their primary telephony solution continue t

Gt Ref Id - 95637328

Deadline - Oct 16, 2025