Customer Relationship Management And Billing Solution

  Address - Australia

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 104465647

  Document Type - Tender Notices

Description - Description: Goulburn-Murray Water (GMW) are seeking suitable candidates for the Customer Billing and Relationship Management (CRM) project that aims to enhance GMW’s digital experience for customers. This is to be done by implementing an efficient billing system and CRM system that offers service management, including self-service features. This initiative will improve interactions between our front-facing staff and customers. It is anticipated to achieve several benefits from this project, including:• Enhanced billing and CRM functionalities• Improved customer service delivery• Streamlined workflows and system optimisation• Unified customer insightsTenderers are invited to submit

Gt Ref Id - 104465647

Deadline - Apr 15, 2025