Customer Relationship & Online Engagement Tools

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 90129770

  Document Type - Tender Notices

Description - Description: The Senedd is looking to put a contract in place for the supply, installation, and ongoing support of a Customer Relationship Management (CRM) & Online Engagement Tool (OET).The contract will be for a 5 year period, with the option to ex tend for a further 2 years. The Senedd is looking to put a contract in place for the supply, installation, and ongoing support of a Customer Relation Management (CRM) & Online Engagement Tool (OET).We are seeking solutions that are cloud based, without any requirement to install software on individual machines.The CRM system will be used to improve the customer experience, improve the efficiency of reporting on Key Performance Indicators (K

Gt Ref Id - 90129770

Deadline - Sep 03, 2024