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Country - Finland
Summary - Customer Satisfaction Measurement System
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GT reference number - 95520184
Product classification - Laboratory, optical and precision equipments (excl. glasses)
Address - Finland
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 95520184
Document Type - Tender Notices
Description - Description: An electronic customer satisfaction measurement system (SaaS) must be offered entirely as a service for the procurement unit. The customer purchases the overall service and maintenance from the supplier.The system will be used to measure and report the quality of the Customer's customer service (Contact Center) and to implement and report various resident surveys. More detailed requirements and use cases are presented in appendix 1 of the request for tenders.The Procurement Act is followed in procurement. The method of procedure is an open procedure exceeding the national threshold value. The tender documents are in Finnish and the tender must be submitted in Finnish.notice_titl
Gt Ref Id - 95520184
Deadline - Nov 05, 2024
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