| Description |
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Reference No. QCI/ZED/0523/179
Expression of Interest
For Empanelment of Assessment Agencies
under MSME Sustainable (ZED) Certification Scheme
Quality Council of India (QCI)
Institution of Engineers Building,
2nd Floor, 2, Bahadur Shah Zafar Marg,
New Delhi-110002
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Contents
EOI Notice . 3
EOI Summary . 4
1. INTRODUCTION . 5
2. BACKGROUND . 5
3. SCOPE OF WORK . 5
4. PRE-QUALIFICATION CRITERIA . 8
5. PREFERRED REQUIREMENT FOR ASSESSORS . 9
6. GENERAL TERMS AND CONDITIONS . 10
7. SUBMISSION OF PROPOSAL . 12
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EOI Notice
a. Quality Council of India (QCI) invites proposals for “Empanelment of Assessment Agency under
MSME Sustainable (ZED) Certification Scheme”.
b. The content of this Expression of Interest (EOI) enlists the requirements of the QCI. It includes the
Bidding Terms which details out all that may be needed by the potential bidders to understand
the terms and bidding process and explain the contractual terms that the QCI wishes to specify at
this stage.
c. The technical proposals may be submitted at the following e-mail address on or before June 25,
2023 by 1700 Hrs. via email to procurement.zed@qcin.org
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EOI Summary
S. No. Particulars Details
1.
Date of issue of the
Expression of Interest (EOI) May 10, 2023
2.
Last date and time for
submission of Applications
June 25, 2023
3. Validity of the Proposal 90 Days
4. Tender Processing Fee N/A
5.
Contact Person for
clarification
Procurement Team, QCI;
procurement.zed@qcin.org
6.
Technical Discussion Round
(if needed)
To be notified via Email
7. Documents to be submitted Refer Clause-8: Submission of Proposal
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1. INTRODUCTION
Quality Council of India
The Quality Council of India (QCI) is a pioneering experiment of the Government of India in
setting up organizations in partnership with the Indian industry. The mandate of QCI is to lead
nationwide quality movement in India by involving all stakeholders for emphasis on adherence to
quality standards in all spheres of activities primarily for promoting and protecting interests of
the nation and its citizens. To achieve this, QCI is playing a pivotal role in propagating, adoption
and adherence to quality standards in all important spheres of activities including education,
healthcare, environment protection, governance, social sectors, infrastructure sector and such
other areas of organized activities that have significant bearing in improving the quality of life and
well-being of the citizens of India.
2. BACKGROUND
As the MSMEs are amongst the strongest drivers of economic development, innovation and
employment, it becomes imperative to strengthen their ecosystem. The Government of India
envisioned Zero Defect & Zero Effect (ZED) initiative to enhance MSME competitiveness, make
them sustainable and transform them as National and International Champions. MSME
Sustainable (ZED) Certification Scheme is an extensive drive to create awareness amongst MSMEs
about Zero Defect Zero Effect (ZED) practices and motivate and incentivize them for ZED
Certification while also encouraging them to become MSME Champions. Through the journey of
ZED Certification, MSMEs can reduce wastages substantially, increase productivity, enhance
environmental consciousness, save energy, optimally use natural resources, expand their
markets, etc. MSMEs will also be motivated to adopt best practices in work culture,
standardization of products, processes and systems etc. in order to enhance their global
competitiveness and sustainability. The ZED Certification aims at enhancing the competitiveness
of an MSME by assessment, modification through guidance, handholding, managerial and
technological intervention – not just certification.
3. SCOPE OF WORK
MSME Sustainable (ZED) Certification has THREE certification levels and an MSME can apply for
any of the Certification level after taking the ZED Pledge. The three Certification levels are:
Certification Level 1: BRONZE
Certification Level 2: SILVER
Certification Level 3: GOLD
3.1 Certification Process
The certification process involves following steps:
Desktop Verification
Onsite and Remote assessment
3.1.1 Certification- Bronze Level
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A desktop verification will be conducted by the assigned Desktop Assessor. In case of
any Non-Conformance (NC) raised during the desktop verification, the applicant
MSME will be required to close the NC(s); the MSME shall get 5 opportunities, within
30 days to close the NCs. Once the NC(s) are closed, a recommendation for award of
the Certification will be made. Based on the recommendation, a Certificate will be
issued along with a report to the applicant MSME. The validity of the certificate will
be for a period of 3 years.
3.1.2 Certification- Silver Level
Once the relevant information is furnished and documents are uploaded &
verified, a remote assessment on relevant parameters will be conducted. The
assessment requirement/checklist will |