Expression Of Interest - Omnichannel Contact Solution

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 78336868

  Document Type - Tender Notices

Description - This is a call for Expressions of Interest ("EOI") pertaining to an intended procurement exercise by THA. This is not a call for competition at this stage.THA are currently reviewing and developing a requirement for the provision of an "Omnichannel C ontact Solution". As such, THA wishes to engage with the market, both to understand the scope of suitably qualified and capable providers for an interoperable and integrated solution within the market, and to help inform on its planned procurement strategy.Together Housing understands an omnichannel contact centre solution as a solution through which a customer service function can utilise contact centre software to handle interactions with custo

Gt Ref Id - 78336868

Deadline - Mar 14, 2024