Framework Agreement Relating To Third Party Application Maintenance, The Administration And Operation Of The Ign Customer Relationship Management And Processing Tool (Crm)

  Address - France

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 83317388

  Document Type - Tender Notices

Description - Description: The purpose of this contract is Third Party Application Maintenance (TMA), the administration and operation of the customer relationship management tool called here “CRM” from IGN, based on Microsoft Dynamics and ClickDimensions solu tions, hosted by IGN on its Microsoft Azure tenant. This market includes: - The phase of familiarization and support of the existing CRM - Corrective, preventive and security maintenance of the application, administration and technical operation of the Microsoft Dynamics and ClickDimensions solutions - Support technical and functional levels 2 and 3 - Carrying out the project to extend the CRM to the IGN - Auditing and improving the quality of co

Gt Ref Id - 83317388

Deadline - Aug 12, 2024