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Country - France
Summary - Framework Agreement Relating To Third Party Application Maintenance, The Administration And Operation Of The Ign Customer Relationship Management And Processing Tool (Crm)
Deadline - Aug 12, 2024
GT reference number - 83323491
Product classification - Architectural, construction, engineering and inspection services
Address - France
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 83323491
Document Type - Tender Notices
Description - Description: The purpose of this contract is Third Party Application Maintenance (TMA), the administration and operation of the customer relationship management tool called here “CRM” from IGN, based on Microsoft Dynamics and ClickDimensions solu tions, hosted by IGN on its Microsoft Azure tenant. This market includes: • The phase of familiarization and support of the existing CRM • Corrective, preventive and security maintenance of the application, administration and technical operation of the Microsoft Dynamics and ClickDimensions solutions • Support technical and functional levels 2 and 3 • Carrying out the project to extend the CRM to the IGN • Auditing and improving the qua
Gt Ref Id - 83323491
Deadline - Aug 12, 2024
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