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Country - France
Summary - Framework Agreement Relating To Third Party Application Maintenance, The Administration And Operation Of The Ign Customer Relationship Management And Processing Tool (Crm).
Deadline - Aug 12, 2024
GT reference number - 83464236
Product classification - Computer support services
Address - France
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 83464236
Document Type - Tender Notices
Description - Description: The purpose of this contract is Third Party Application Maintenance (TMA), the administration and operation of the customer relationship management tool called here “CRM” from IGN, based on Microsoft Dynamics and ClickDimensions solu tions, hosted by IGN on its Microsoft Azure tenant. This contract includes - The phase of familiarization and support of the existing CRM - Corrective, preventive and security maintenance of the application, administration and technical operation of the Microsoft Dynamics and ClickDimensions solutions - Technical support and functional of levels 2 and 3 - The completion of the project to extend the CRM to the IGN - The audit and quality of contac
Gt Ref Id - 83464236
Deadline - Aug 12, 2024
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