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Implementation Of A User Service Center (Cau) For The Computer Applications Of The General Mutual Fund For Civil Servants Of The State (Muface) - 24011

Secretaria General de la Mutualidad de Funcionarios Civiles del Estado (MUFACE) Spain has Released a tender for Implementation Of A User Service Center (Cau) For The Computer Applications Of The General Mutual Fund For Civil Servants Of The State (Muface) - 24011 in Services. The tender was released on Aug 30, 2024.

Country - Spain

Summary - Implementation Of A User Service Center (Cau) For The Computer Applications Of The General Mutual Fund For Civil Servants Of The State (Muface) - 24011

Deadline - login to view

GT reference number - 92110244

Product classification - Customer-care services

Organization Details:

  Address - Spain

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 92110244

  Document Type - Tender Notices

Notice Details and Documents:

Description - Description: The purpose of the contract is the provision of the User Assistance Centre (hereinafter CAU) service for the computer applications of the Mutualidad General de Oficialios Civiles del Estado (hereinafter MUFACE). They will act as levels 0 (single point of contact) 1 (incident resolution) in the CAU service, responding to requests that occur in the computer applications managed by the MUFACE IT Unit, and participating in the development of incident resolution guides for this level of CAU to feed the knowledge base.notice_title: Implementation Of A User Service Center (Cau) For The Computer Applications Of The General Mutual Fund For Civil Servants Of The State (Muface) - 24011Cont

Gt Ref Id - 92110244

Deadline - Sep 30, 2024

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