Independent Nps Surveys

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 77166148

  Document Type - Tender Notices

Description - KFM is looking to engage a consultancy to run a Net Promoter Score (NPS) survey. NPS is a key metric to enable KFM to understand the customer experience. It provides us with a temperature check and is a rich source of qualitative feedback that enable s us to make tangible changes to improve our service to our customers.Looking for suppliers to conduct the following service:• Minimum of 250-300 NPS surveys that evaluates our supply chain and technician functions across Denmark Hill Hospital (DMH) site and Princess Royal University Hospital (PRUH) sites.• This will be split roughly one-third technician customers and two-thirds supply chain customers.• With regards sites, this will be spli

Gt Ref Id - 77166148

Deadline - Jan 16, 2025