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Information Request Purchase Of A Customer Service System

Helsingin kaupunki Finland has Released a tender for Information Request Purchase Of A Customer Service System in Software Services. The tender was released on Jan 20, 2025.

Country - Finland

Summary - Information Request Purchase Of A Customer Service System

Deadline - Feb 03, 2025

GT reference number - 101857305

Product classification - IT services: consulting, software development, Internet and support

Organization Details:

  Address - Finland

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 101857305

  Document Type - Tender Notices

Notice Details and Documents:

Description - Description: The Helsinki City Financial Administration Service (Talpa) is publishing a request for information regarding the customer service system.Talpa decided to launch the preparation of the competitive tender for the customer service system. T he preparation has been started because it has been determined that the current customer service architecture lacks a subsystem that would enable the monitoring and development of customer service from a customer perspective. The current system solution does not support the development of the customer's service path, because it does not enable a customer-specific process. The current electronic service system does not support the monitoring of cu

Gt Ref Id - 101857305

Deadline - Feb 03, 2025

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