"Maintenance And Development Of Noa Digitization And Archive System"

  Address - Bulgaria

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 95144957

  Document Type - Tender Notices

Description - Description: The subject of the order includes maintenance of the NOA digitization and archive system for a period of 36 (thirty-six) months, including:1. Software maintenance, updating sub-versions by downloading software from FTP.2. Migration to a new version, including consulting (remote) during migration.3. JIRA (helpdesk) with a response within 1 day when a request for help is published in the JIRA system. Two JIRA contact accounts are provided.4. Telephone support/consultation: 8x5 telephone support/consultation on working days at least from 9am to 5pm CET.5. "Account" engineer observing customer support tasks and monitoring customer satisfaction.6. Remote diagnosis of the system, whic

Gt Ref Id - 95144957

Deadline - Nov 07, 2024