Multi-Channel Contact Center (Mail, Telephone, Chat, Social Networks) And Customer Interaction Platform For Digital Channels

  Address - France

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 63656049

  Document Type - Tender Notices

Description - ARTE is a European channel and cultural platform broadcasting its programs in French, German, English, Spanish, Italian and Polish. Financed by public funds, ARTE attaches great importance to the quality of the programs it broadcasts. The service pro viders it selects must contribute to maintaining ARTE's good image through a very high quality of the services offered. The relationship with viewers and Internet users, managed by the ARTE GEIE Marketing Department, is partially outsourced. ARTE is looking for 1 or 2 service providers to ensure multi-channel management and its relationship with its viewers-Internet users (lot 1), and a technical solution for managing these customer interactions

Gt Ref Id - 63656049

Deadline - Apr 17, 2023