N/A

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 83204031

  Document Type - Tender Notices

Description - Description: SSEN Distribution requires a number of agents to answer inbound Emergency Calls and provide a significant number of additional agent where there are extreme weather conditions or similar emergency situation.Problem statement: SSEN Distri bution wants to provide the highest level of customer service at all times, butwe are aware that during times of increased power outages as a result of unplanned faults, dirty days and forecasted storms, we require additional resource to provide the same high level of service during BAU days.SSEN Distribution recognises the extra support customers require during storm events, therefore having an effective way to quickly increase call taking capac

Gt Ref Id - 83204031

Deadline - Jul 22, 2024