Nrfp25-03 - Citizen Relationship Management (Crm)

  Address - Canada

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 102396068

  Document Type - Tender Notices

Description - Description: The City of Waterloo (“City”) is committed to enhancing its customer service operations. Since 2022, efforts have been initiated to assess and better understand the current state of customer service within the City. A Customer Relati onship Management (CRM) solution has been identified as a key next step in streamlining and modernizing customer service management. A CRM solution will support the ability to record customer inquiries, centralize case management and consolidate customer service information.local title:: NRFP25-03 - Citizen Relationship Management (CRM)Contract Duration: : Duration in months: 36Contract Type: : Servicelocal description: : The City of Waterloo (�

Gt Ref Id - 102396068

Deadline - Feb 18, 2025