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Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Country - Canada
Summary - On-0002235 - Enterprise Contact Centre Platform
Deadline - login to view
GT reference number - 91508656
Product classification - Software package and information systems
Address - Canada
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 91508656
Document Type - Tender Notices
Description - Description: The objective of this RFP is for the BC Financial Services Authority (BCFSA) to select a qualified vendor to provide a cloud-based contact center technology that includes the following services:Provision and maintenance of a cloud-based contact center technology platform in Canada with the ability to integrate with the full Microsoft ecosystem. Design and implementation of a contact center technology solution that is aligned with BCFSA's business objectives.BCFSA is seeking a vendor with proven expertise and experience in implementing and delivering tailored cloud-based call center solutions that provide seamless omnichannel communications, tools to capture unsolicited feedback,
Gt Ref Id - 91508656
Deadline - Sep 19, 2024
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