P619 – Information Technology Service Management Tool (Itsm)

  Address - Australia

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 103809787

  Document Type - Tender Notices

Description - Description: The ICT & IM directorate is responsible for the delivery and oversight of IT applications, information management services, and infrastructure support across the Department. Currently, service requests are submitted through multiple chan nels (such as emails and phone calls) and managed by various teams using different tools and processes. This lack of consistency creates inefficiencies and challenges in tracking and managing requests.Accordingly, the department has identified a need for a comprehensive ITSM solution, and this procurement seeks to formalise its implementation for long-term use within DCP. ** PLEASE NOTE THE RFQ HAS BEEN EXTENDED TO CLOSE 2PM (CST) MONDAY 17 MARCH

Gt Ref Id - 103809787

Deadline - Mar 17, 2025