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Country - Germany
Summary - Patient Service 116117
Deadline - Mar 03, 2025
GT reference number - 102545611
Product classification - Call centre
Address - Germany
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 102545611
Document Type - Tender Notices
Description - Description: Scope of procurementBrief descriptionSupport of the medical line of the service center 116117 and arranging treatment appointments for those with statutory health insurance.Description of procurement (type and scope of service or specifi cation of needs and requirements)LOT 1The subject of the tender is a German-speaking overflow call center service (language level C1 according to GER) to provide support to the control center of the Berlin Association of Statutory Health Insurance Physicians when handling the medical on-call service 116 117, in order to ensure that the service is easily accessible during core hours. The KV control center is supported from Monday to Sunday and on
Gt Ref Id - 102545611
Deadline - Mar 03, 2025
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