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Tender reference number GSTN/P&C/IT/ITFMS/06-2023/P-08 Name of work Request for Proposal (RFP) for Providing IT Facilities Management Service (ITFMS) at GSTN Place of availability of Tender document Web site of GSTN: http://www.gstn.org.in Note: Any amendment to RFP/Tender will be placed on GSTN website only Pre Bid Meeting details 19th July 2023 at 11:00 hrs Goods and Services Tax Network 4th floor, World Mark -1, Aerocity, New Delhi – 110037 Clarifications to be submitted as per format Annexure-VIII and minimum 03 (three) working days prior to pre-bid meeting in excel format through e-mail only. Queries submitted after stated deadline shall not be considered. Last date, time & place for submission of tender 01st August 2023 at 15:00 hrs. Goods and Services Tax Network 4th floor, East wing, World Mark -1, Aerocity, Delhi – 110037 Technical Bid opening details Technical Bids shall be opened on 01st August 2023 at 15:30 hrs. Technical Presentation /Demo, if any, by the Bidder The date & time for Technical presentation will be intimated later. The bidders who will qualify in PQ evaluation shall only be intimated for technical presentation. Opening of Financial bids The date of opening of financial bids will be informed separately to successful bidders after technical evaluation of bids and only those bids will be opened which are technically responsive. Earnest Money Deposit (EMD) Earnest Money Deposit (EMD) : Rs.25,60,000/- (Rupees Twenty Five Lakh sixty thousand only) The EMD shall be in the form of an irrevocable Bank Guarantee/ Demand Draft issued by a Scheduled bank in India in favour of ‘Goods and Services Tax Network’ payable at New Delhi. GSTN shall not be liable to pay any interest on the EMD. Please refer Section-III for more details. Tender for Providing IT Facilities Management Services Page 9 of 87 Envelope details The bidders must submit the bids under 2 bids system i.e. Envelope-I: (a) Earnest Money Deposit (EMD), (b) Signed Tender Document and Corrigendum/ Corrigenda, if any, (c) Power of Attorney for authorized signatory, (d) Response to Pre-Qualification criterion and Technical Qualification criterion (e) Technical Bid along with the required supporting documents. (f) ) Soft copy (pen drive) of Technical Bid only. The Bid should be hard/spiral bound. All the pages of the Bid must be sequentially numbered and must contain the list of contents with page numbers. If Financial bid is not submitted in sealed envelope or Financial Bid is open then the bid would be rejected. Envelope-II: Financial bid/ Price Schedule as per the price schedule format annexed at Annexure-I Both the bids must be submitted in one different sealed envelope. The envelopes should clearly indicate the RFP/Tender Reference No., Name of the Bidder and his Address. The Bidder has the option of sending the bid by Speed/Registered Post, in person only. GSTN takes no responsibility for delay, loss or non-receipt of bids within the stipulated date & time. Bids submitted by any other mode shall not be accepted. Address for communication The Sr.VP (Procurement & Contracts) Goods and Services Tax Network 4th floor, East wing, World Mark -1, Aerocity, Delhi – 110037 Email ID Phone No. pramod.somnathe@gstn.org.in 011-49111200 anima.sharma@gstn.org.in 011-49111367 Note: The representative of bidders are requested to carry their company I-card / Authorization letter on Company’s letter head for attending the bid opening meeting. Without Company I-Card/Authorization letter, no bidder will be allowed to attend the bid opening meeting. Maximum 02 persons per bidding company are allowed in the meeting room. Tender for Providing IT Facilities Management Services Page 10 of 87 SECTION – I NOTICE INVITING TENDER (NIT) Ref. No. GSTN/P&C/IT/ITFMS/ 06-2023/P-08 Date: 10/07/2023 To, Subject: Invitation of bids for ‘Request for Proposal (RFP) for Providing IT Facilities Management Service (ITFMS) at GSTN’ 1. Goods and Services Tax Network (GSTN) is a Government Enterprise. The Company has been set up primarily to provide IT infrastructure and services to the Central and State Governments, tax payers and other stakeholders for implementation of the Goods and Services Tax (GST). 2. Goods and Services Tax Network (GSTN) invites sealed bids, from eligible bidders for “Request for Proposal (RFP) for Providing IT Facilities Management Service (ITFMS) at GSTN’. 3. Bidder may download the tender enquiry documents from the web site www.gstn.org.in and submit its tender by utilizing the downloaded document. 4. Bidders shall ensure that their bids, complete in all respects, are submitted on or before the closing date and time indicated in the key details, failing which the bids will be treated as late and rejected. 5. In the event of any of the above mentioned dates being declared as a holiday / closed day for the purchase organisation, the bids will be received/opened on the next working day at the appointed time. 6. GSTN takes no responsibility for delay, loss or non-receipt of bid documents sent by post either way. 7. GSTN reserves the right to accept or reject any or all of the bids in full or in part including the lowest bid without assigning any reasons or incurring any liability thereof. For Goods and Services Tax Network |