Provision Of A Contact Centre As A Service

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 80842500

  Document Type - Tender Notices

Description - Description: Guinness is looking to replace its current Customer Contact Centre capabilities and contract with a partner to provide a Managed Service.As a precursor to commencing a procurement process we are issuing this Prior InformationNotice (PIN) as a soft market testing exercise to enable Guinness to gain a better understanding of the providers in the market and their technical capabilities. We are looking for organisations to provide us with an outline of their offering with reference to our requirements in the market engagement brief. It is not mandatory to respond and equally, information submitted will not be evaluated or count towards the future tender process.Responses to the mark

Gt Ref Id - 80842500

Deadline - Jan 25, 2023