Provision Of An Advice And Referral Hotline Service To Support People With Disability To Raise Concerns Or Complaints

  Address - Australia

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 18757018

  Document Type - Tender Notices

Description - Description: The Australian Department of Social Services invites suitably qualified organisations to tender for the provision of the Complaints Resolution and Referral Service (CRRS) and the National Disability Abuse and Neglect Hotline (the Hotline ).The CRRS was established to complement internal dispute resolution mechanisms of service providers. It provides an independent complaints option with a focus on facilitating and encouraging local resolution of issues between Clients and service providers, or referral of complaints to a more suitable body or jurisdiction where appropriate. Complaints may be made in relation to issues such as:• resolution between the Client and the service prov

Gt Ref Id - 18757018

Deadline - Jul 12, 2025