Provision Of Enterprise It Service Management Solution

  Address - Jamaica

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 106006327

  Document Type - Tender Notices

Description - Description: Bank of Jamaica hereby invites suitably qualified firms to submit quotations for the supply, implementation, and commissioning of an off-the-shelf with minimal customization Enterprise IT Service Management Application. The bidders must provide proof that they are either the proprietors of the proposed solution or authorized partners of the solution proprietors with the ability to supply, implement, commission, and provide long term after- sales service and technical support 24hrs x 7 days weekly. The Enterprise IT Service Management project aims to enhance the efficiency, responsiveness, and user experience of the existing helpdesk process. The current system, while functional,

Gt Ref Id - 106006327

Deadline - May 02, 2025