| Description |
INFORMATION TECHNOLOGY DEPARTMENT
CORPORATE OFFICE,
DHANLAXMI BANK LIMITED,
PUNKUNNAM, THRISSUR, KERALA - 680002
Request for Proposal
Implementation of Loan Origination and Loan Management Solution
Gap Analysis, Vendor Selection, Project Governance
RFP No: DLB_IT/ RFP/ 2023-24/009/ V1.0
Date:12/01/2024
RFP – Loan Origination and Management System
(Gap study, evaluation and Project Governance)
Page 2 of 21
RFP Details in Brief
RFP No. and Date
RFP No: DLB_IT/ RFP/ 2023-24/009 V1.0
Date: 12/01/2024
Brief Description of the RFP
Gap Analysis, Vendor Selection, Project
Governance of Loan Origination and Management
Solution
Bank’s Address for Communication
Head-IT & Digital Banking
IT Department
5
th Floor, Corporate Office
Dhanlaxmi Bank, Punkunnam, Thrissur
Kerala – 680002
E-mail for Submission of Tender
and Clarifications. hoits@dhanbank.co.in
Contact Details for RFP process
Sumitha Marnad
Manager - IT
0487 -7107521
Ramachandran TS
Manager-IT
Ph:+919539004070
IT Department
5
th Floor, Corporate Office
Dhanlaxmi Bank
Punkunnam, Thrissur, Kerala – 680002
Contact Details for Clarification on
Functional Specifications
Jyothi K N
Senior Manager
Credit Sanction Department
Dhanlaxmi Bank
Punkunnam, Thrissur, Kerala – 680002
Ph: +91 487 7107250
Date of Issue 12/01/2024
Last date of submission of any
queries, clarifications etc. 20/01/2024
Last Date of submission of RFP
response as soft copy 25/01/2024
Bid Validity 90 Days
Document Class Public
RFP – Loan Origination and Management System
(Gap study, evaluation and Project Governance)
Page 3 of 21
Notice &Disclaimer
The information contained in this Request for Proposal (“RFP Document”) or information
provided subsequently to Bidder(s) or applicants whether verbally or in documentary form by
or on behalf of Dhanlaxmi Bank Limited (Bank), is provided to the Bidder(s) on the terms
and conditions set out in this RFP document and all other terms and conditions subject to
which such information is provided.
This RFP document is not an agreement and is neither an offer from Dhanlaxmi Bank nor its
affiliates. The purpose of this RFP is to provide applicants who are qualified to submit the
Bids (“Bidders”) with information to assist them in formulation of their proposals (“Bids”).
This RFP does not claim to contain all the information each Bidder may require. Each Bidder
may conduct its own independent investigations and analysis and is free to check the
accuracy, reliability and completeness of the information in this RFP. The Bidder shall obtain
independent advice or verify with Bank wherever necessary. Bank makes no representation
or warranty, express or implied, and shall incur no liability whatsoever under any law, statute,
rules or regulations as to the accuracy, reliability or completeness of this RFP. Bank may in
its absolute discretion, but without being under any obligation to do so, update, amend or
supplement the information in this RFP.
The information contained in the RFP document is selective and is subject to update,
expansion, revision and amendment. Bank does not undertake to provide any Bidder with
access to any additional information or to update the information in this RFP or to correct any
inaccuracies therein, which may become apparent. Bank reserves the right of discretion to
change, modify, add, cancel or alters any or all of the provisions of this RFP and/or the
bidding process, without assigning any reasons whatsoever. Such change will be intimated or
made accessible to all Bidders. Any information contained in this document will be
superseded by any later written information on the same subject made available/accessible to
all recipients by Bank.
Information provided in this RFP is on a wide range of matters, some of which may depend
upon interpretation of law. The information given is not intended to be an exhaustive account
of statutory requirements and should not be regarded as a complete or authoritative statement
of law. Bank does not own any responsibility for the accuracy or otherwise for any
interpretation or opinion on law expressed herein. Further, Dhanlaxmi Bank also does not
accept liability of any nature whether resulting from negligence or otherwise howsoever
caused arising from reliance of any Bidder upon the statements contained in this RFP.
Bank reserves the right to reject any or all the responses to RFPs / Bids received in response
to this RFP at any stage without assigning any reason whatsoever and also to cancel this RFP
without being liable for any loss/injury that Bidder might suffer due to such reason. The
RFP – Loan Origination and Management System
(Gap study, evaluation and Project Governance)
Page 4 of 21
decision of Dhanlaxmi Bank shall be final, conclusive and binding an all the parties directly
or indirectly throughout the process of this RFP.
It may be noted that notice regarding corrigenda, addendums, amendments, time-extensions,
clarifications, response to Bidders’ queries etc., if any to RFP, will not be published through
any advertisement in newspapers or any other media. Prospective Bidders shall regularly visit
Bank’s website for any changes / development in relation to this RFP.
Any expenses incurred by the Bidders in responding to this RFP will need to be borne by
them; Bank will not compensate/reimburse any such costs. |