Name: Provision of IT Infrastructure Management Service
Start: 2024-03-02
End: 2024-03-06
Location: Star Union Dai-ichi Life Insurance Company Limited

Organization Details:

Organization Name:

Star Union Dai-ichi Life Insurance Company Limited

Country:

India

Contact Person:

- -

Address:

11th Floor, Vishwaroop I.T. Park, Plot No. 34, 35 & 38, Sector 30A of IIP, Vashi, Navi Mumbai - 4007 - -,

Contact Details - Email:

info@gmail.in

Phone

Notice Details:

Notice Type

Tender Notice

Bidding Type

Other

Notice No.

79055911

Deadline

2024-03-06

Description

Star Union Dai-ichi Life Insurance Company Limited
Request for Proposal (RFP)
For
IT Infrastructure Management Service
Issue Date: -09/02/2024
Last Date of Submission of Proposal:- 06/03/2024
Tender Sr. No.:- SUDLIFE/CPD/TD/23-24/019
DISCLAIMERS
The information contained in this Request for Proposal (RFP) document or information provided
subsequently to applicants whether verbally or in documentary form by or on behalf of SUD Life
is provided to the applicants on the terms and conditions set out in this RFP document and all
other terms and conditions subject to which such information is provided. This RFP is neither
an agreement nor an offer and is only on invitation by SUD life to the interested parties for
submission of proposal. The purpose of this RFP is to provide the applicants with information to
assist the formulation of their proposals. This RFP does not claim to contain all the information
each applicant may require. Each applicant should conduct its own investigations and analysis
and should check the accuracy, reliability and completeness of the information in this RFP and
where necessary obtain independent advice. SUD Life makes no representation or warranty &
shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability
or completeness of this RFP. SUD Life may in its absolute discretion, but without being under
any obligation to do so, update, amend or supplement the information in this RFP. SUD Life
reserves the right to accept or reject any RFP without assigning any reasons whatsoever.
Page 2 of 54
1. INTRODUCTION
1.1 About
Star Union Dai-ichi Life Insurance Company Ltd. (SUD Life) is a joint venture between
SUDLife of India & Union SUDLife of India, India’s leading public sector SUDLifes and The
Dai-ichi Life Insurance Company, Japan one of the top ten world leaders in insurance
which has been incorporated with the primary objective of carrying out life insurance
business in India.
Star Union Dai-ichi Life Insurance Co. Ltd. (SUD Life), with the strength of the domestic
partners in the Indian Financial Sector coupled with the Dai-ichi Life’s strong domain
expertise is a strong player in the Indian Life Insurance market.
1.2 Purpose
The purpose of this RFP is to inform potential Bidders of a business opportunity and to
solicit proposals for IT Infrastructure Managed Service refresh as currently
contemplated by SUD LIFE. Based upon the review and evaluation of proposals offered
in response to this RFP, SUD LIFE may at its sole discretion negotiate and enter into
contracts with one or more successful Bidders. Notwithstanding any other provision
herein, Bidder participation in this process is voluntary and at Bidder's sole discretion.
Price will be a consideration but will not be the sole factor in SUD LIFEs decision to
award a contractual relationship. The products, volumes and historical numbers that
are provided from SUD LIFE during this process are to be used and interpreted solely as
a guide and are intended to provide guidance to SUD LIFE's future or projected
requirements but are not a guarantee, contract or commitment to any current or future
volume or orders. No volume commitment should be inferred from this process or from
any of the documentation provided by SUD LIFE. SUD LIFE reserves the right to accept
or reject any or all bids from a specific or multiple Bidders for any reason at any time.
SUD LIFE also reserves the right at its sole discretion to select or reject any or all
Bidder(s) in this process and will not be responsible for any direct or indirect costs
incurred by the Bidders in this process.
2. Bid Submission
The Bid (attached formats) duly sealed and super scribed “Bid for IT Infrastructure
Managed Service ” should be addressed to
Executive Vice President (Finance)
Star Union Dai-ichi Life Insurance Company Limited
Central Procurement,
11th, Vishwaroop IT Park, Plot No.
34, 35 & 38, Sector 30A of IIP, Vashi,
Navi Mumbai-400 703
Page 3 of 54
Please note that the Technical and Commercial bid have to submit online through email
at procurement@sudlife.in . The Company is not responsible for non-receipt of bids by
the specified date and time due to any reason including holidays. All questions /
clarifications, if any, regarding this tender should be communicated only via email at
procurement@sudlife.in .
Last date for receipt of any query is 16/02/2024. Bids received after the stipulated
date/ time or incomplete in any respect are liable to be rejected.
3. Acknowledgement
Please acknowledge receipt of this document by responding via email to
procurement@sudlife.in. Please include the contact information for the person who will be
directly responsible for completing the RFP.
4. RFP Schedule
We are listing below the various deadlines to be met to be ensuring participation
1 Last date for Submission of Process compliance & Techno commercial
Compliance statements (Complete RFP along with Technical Document)
06/03/2024
2
Last date for Submission of Quotes (Annexure D)
06/03/2024
5. Requirement Overview
5.a. Buyer Profile Star Union Dai-ichi Life Insurance Company Ltd. (SUD LIFE) is a
joint venture between SUDLife of India & Union SUDLife of India,
India’s leading public sector SUDLife and The Dai-ichi Life Insurance
Company, Japan one of the top ten world leaders in insurance
which has been incorporated with the primary objective of
carrying out life insurance business in India.
5.b. Services up for Quote IT Infrastructure Managed Service
5.c. Scope of Services The service provider must clearly understand and conform to the
following deliverables for the service of:

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