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11th Floor, Vishwaroop I.T. Park, Plot No. 34, 35 & 38, Sector 30A of IIP, Vashi, Navi Mumbai - 4007 - -,
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Star Union Dai-ichi Life Insurance Company Limited Request for Proposal (RFP) For LMS Implementation DISCLAIMERS The information contained in this Request for Proposal (RFP) document or information provided subsequently to applicants whether verbally or in documentary form by or on behalf of SUD Life is provided to the applicants on the terms and conditions set out in this RFP document and all other terms and conditions subject to which such information is provided. This RFP is neither an agreement nor an offer and is only on invitation by SUD life to the interested parties for submission of proposal. The purpose of this RFP is to provide the applicants with information to assist the formulation of their proposals. This RFP does not claim to contain all the information each applicant may require. Each applicant should conduct its own investigations and analysis and should check the accuracy, reliability and completeness of the information in this RFP and where necessary obtain independent advice. SUD Life makes no representation or warranty & shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of this RFP. SUD Life may in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this RFP. SUD Life reserves the right to accept or reject any RFP without assigning any reasons whatsoever. Issue Date:- 9/10/2023 Last Date of Submission of Proposal: - 24/10/2023 Tender Sr. No.:- SUDLIFE/CPD/TD/23-24/011 1. INTRODUCTION 1.1 About Star Union Dai-ichi Life Insurance Company Ltd. (SUD Life) is a joint venture between Bank of India & Union Bank of India, India’s leading public sector banks and The Dai-ichi Life Insurance Company, Japan one of the top ten world leaders in insurance which has been incorporated with the primary objective of carrying out life insurance business in India. Star Union Dai-ichi Life Insurance Co. Ltd. (SUD Life), with the strength of the domestic partners in the Indian Financial Sector coupled with the Dai-ichi Life’s strong domain expertise is a strong player in the Indian Life Insurance market. 1.2 Purpose The purpose of this RFP is to inform potential Bidders of a business opportunity and to solicit proposals for LMS Application Implementation. Core objective of moving to newer version is to improve the confidence of business users while handling their day to day activities in Sales & Service management. Based upon the review and evaluation of proposals offered in response to this RFP, SUD LIFE may at its sole discretion negotiate and enter into contracts with one or more successful Bidders. Notwithstanding any other provision herein, Bidder participation in this process is voluntary and at Bidder's sole discretion. Price will be a consideration but will not be the sole factor in SUD LIFEs decision to award a contractual relationship. The products, volumes and historical numbers that are provided from SUD LIFE during this process are to be used and interpreted solely as a guide and are intended to provide guidance to SUD LIFE's future or projected requirements but are not a guarantee, contract or commitment to any current or future volume or orders. No volume commitment should be inferred from this process or from any of the documentation provided by SUD LIFE. SUD LIFE reserves the right to accept or reject any or all bids from a specific or multiple Bidders for any reason at any time. SUD LIFE also reserves the right at its sole discretion to select or reject any or all Bidder(s) in this process and will not be responsible for any direct or indirect costs incurred by the Bidders in this process. 2. Bid Submission The Bid (attached formats) duly sealed and super scribed “Bid for LMS Application Implementation” should be addressed to Executive Vice President (Finance) Star Union Dai-ichi Life Insurance Company Limited Central Procurement, 11th Floor, Raghuleela Arcade, IT Park, Sector 30A, Opp. Vashi Railway Station, Vashi, Navi Mumbai – 400 703. Please note that the Technical and Commercial bid have to submit online through email at procurement@sudlife.in . The Company is not responsible for non-receipt of bids by the specified date and time due to any reason including holidays. All questions / clarifications, if any, regarding this tender should be communicated only via email at procurement@sudlife.in . Technical bid and commercial bid should be password protected password should be provided on procurement ID. Last date for receipt of any query is . Last date for query response is 17/10/2023. Bids received after the stipulated date/ time or incomplete in any respect are liable to be rejected. 3. Acknowledgement Please acknowledge receipt of this document by responding via email to procurement@sudlife.in. Please include the contact information for the person who will be directly responsible for completing the RFP. 4. RFP Schedule We are listing below the various deadlines to be met to ensuring participation 1 Last date for Submission of Process compliance & Techno commercial Compliance statements (Complete RFP along with Technical Document) 24/10/2023 2 Last date for Submission of Quotes (Annexure D) 24/10/2023 5. Requirement Overview 5.a. Buyer Profile Star Union Dai-ichi Life Insurance Company Ltd. (SUD LIFE) is a joint venture between Bank of India & Union Bank of India, India’s leading public sector banks and The Dai-ichi Life Insurance Company, Japan one of the top ten world leaders in insurance which has been incorporated with the primary objective of carrying out life insurance business in India. 5.b. Servi |