| Description |
RFP for Loan Origination System (LOS) /Loan Management System (LMS)
Page 2 of 30
RFP Details in Brief
RFP No.
RFP No: DLB_IT/ RFP/ 2024-25/001
Date of Issue 25 Apr 2024
Last date of submission of any
queries, clarifications etc. 02 May 2024
Last Date of submission of RFP
response as soft copy 10 May 2024
Brief Description of the RFP
Loan Management System
(Origination, Monitoring and Collection)
Bank’s Address for Communication
Head-IT & Digital Banking
IT Department,
Dhanlaxmi Bank,
5
th Floor, Corporate Office
Punkunnam, Thrissur
E Kerala – 680001 -mail for Submission of Tender
and Clarifications. hoits@dhanbank.co.in
Contact Details
Sumitha Marnad
Manager
0487 7107521
Ramachandran T S
Manager
9539004070
/ 0487 7107519
IT Department,
Dhanlaxmi Bank,
5
th Floor, Corporate Office
Punkunnam, Thrissur
Bid Validity 90 Days
Document Class Public
Notice &Disclaimer
The information contained in this Request for Proposal (“RFP Document”) or information
provided subsequently to bidder(s) or applicants whether verbally or in documentary form by
or on behalf of Dhanlaxmi Bank Limited (Bank), is provided to the bidder(s) on the terms and
conditions set out in this RFP document and all other terms and conditions subject to which
such information is provided.
RFP for Loan Origination System (LOS) /Loan Management System (LMS)
Page 3 of 30
This RFP document is not an agreement and is neither an offer from Dhanlaxmi Bank nor its
affiliates. The purpose of this RFP is to provide applicants who are qualified to submit the bids
(“Bidders”) with information to assist them in formulation of their proposals (“Bids”). This
RFP does not claim to contain all the information each Bidder may require. Each Bidder may
conduct its own independent investigations and analysis and is free to check the accuracy,
reliability and completeness of the information in this RFP. The bidder shall obtain independent
advice or verify with Bank wherever necessary. Bank makes no representation or warranty,
express or implied, and shall incur no liability whatsoever under any law, statute, rules or
regulations as to the accuracy, reliability or completeness of this RFP. Bank may in its absolute
discretion, but without being under any obligation to do so, update, amend or supplement the
information in this RFP.
The information contained in the RFP document is selective and is subject to update,
expansion, revision and amendment. Bank does not undertake to provide any Bidder with
access to any additional information or to update the information in this RFP or to correct any
inaccuracies therein, which may become apparent. Bank reserves the right of discretion to
change, modify, add, cancel or alters any or all of the provisions of this RFP and/or the bidding
process, without assigning any reasons whatsoever. Such change will be intimated or made
accessible to all Bidders. Any information contained in this document will be superseded by
any later written information on the same subject made available/accessible to all recipients by
Bank.
Information provided in this RFP is on a wide range of matters, some of which may depend
upon interpretation of law. The information given is not intended to be an exhaustive account
of statutory requirements and should not be regarded as a complete or authoritative statement
of law. Bank does not own any responsibility for the accuracy or otherwise for any
interpretation or opinion on law expressed herein. Further, Dhanlaxmi Bank also does not
accept liability of any nature whether resulting from negligence or otherwise howsoever caused
arising from reliance of any Bidder upon the statements contained in this RFP.
Bank reserves the right to reject any or all the responses to RFPs / Bids received in response to
this RFP at any stage without assigning any reason whatsoever and also to cancel this RFP
without being liable for any loss/injury that Bidder might suffer due to such reason. The
decision of Dhanlaxmi Bank shall be final, conclusive and binding an all the parties directly or
indirectly throughout the process of this RFP.
It may be noted that notice regarding corrigenda, addendums, amendments, time-extensions,
clarifications, response to bidders’ queries etc., if any to RFP, will not be published through
any advertisement in newspapers or any other media. Prospective bidders shall regularly visit
Bank’s website for any changes / development in relation to this RFP.
Any expenses incurred by the bidders in responding to this RFP will need to be borne by them;
Bank will not compensate/reimburse any such costs |