Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Country - Australia
Summary - Provision Of Research And Insights Services
Deadline - login to view
GT reference number - 81530167
Product classification - Business services: law, marketing, consulting, recruitment, printing and security
Address - Australia
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 81530167
Document Type - Tender Notices
Description - Description: State Trustees would like to invite service providers who are experienced in the following to provide Research & Insight surveys on a regular basis :Financial Administration Customer Experience (FACX) surveyA twice-yearly customer experi ence survey, to measure and understand the experience with our service of clients and their support people.Phone interviews (CATI)Survey length approximately 15 min400 complete responses required (300 clients and 100 support people), typically from a list of approximately 1,300 peopleAnalysis & reporting: Bringing together findings to provide clear and actionable insights and recommendations to support State Trustees in shaping future communicati
Gt Ref Id - 81530167
Deadline - May 20, 2024
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