Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Country - Australia
Summary - Queue Management System
Deadline - Apr 09, 2025
GT reference number - 105582683
Product classification - Radio, television, communication, telecommunication and related equipment
Address - Australia
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 105582683
Document Type - Tender Notices
Description - Description: TMR has implemented customer flow management and reporting solutions at all of our 70 Customer Service Centres (CSCs) throughout Queensland to respond to increasing pressures within our face-to-face service delivery network.The current s olution used by the TMR issues customers with tickets, and assists staff to manage customer queues, using a combination of self-service and concierge-managed options. Additionally, the solution provides operational reporting and statistical reporting, via data to our cloud business intelligence environment.The department is now investigating opportunities and options for replacement of the existing solution throughout the entire network of TMR Cu
Gt Ref Id - 105582683
Deadline - Apr 09, 2025
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