Replacement Telephony System Including Contact Centre Functionality.

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 95314264

  Document Type - Tender Notices

Description - Description: Replacement Telephony system including contact centre functionality. Partick Housing Association is seeking proposals for a hosted telephony system to support the organisation of 50 users, which includes 45 staff members and additional p hone points in meeting rooms.The contract term will be 3 + 2 years.The primary improvement we are looking for over our existing setup is robust call reporting and analytics. This will help us better manage and optimise our communication processes.Our office features an open-plan layout, with all staff members using laptops. It’s important to consider hardware options for those who prefer using desk phones.Key requirements for the new system inc

Gt Ref Id - 95314264

Deadline - Nov 11, 2024