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Request For Information: Customer Feedback System

Vantaan ja Keravan hyvinvointialue Finland has Released a tender for Request For Information: Customer Feedback System in Software Services. The tender was released on Mar 04, 2025.

Country - Finland

Summary - Request For Information: Customer Feedback System

Deadline - Mar 21, 2025

GT reference number - 104364772

Product classification - Software package and information systems

Organization Details:

  Address - Finland

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 104364772

  Document Type - Tender Notices

Notice Details and Documents:

Description - Description: The purpose of this request is to map what customer feedback systems are currently in the market and to increase understanding, for example. solutions pricing models and other features.The Vantaa and Kerava Wellbeing Area (Vake) is devel oping customer feedback. Currently, spontaneous customer feedback is collected through national questions (NPS + THL 7 Quality Visit) orally, on paper and on Vake's website via an electronic form. Oral and paper feedback is recorded by the employee who received the feedback on the electronic form. The customer feedback system collects feedback from all Vake industries, except for a rescue service.In addition to existing feedback channels, custome

Gt Ref Id - 104364772

Deadline - Mar 21, 2025

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