Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Country - United Kingdom
Summary - Rfi - Digital Engagement Platform
Deadline - login to view
GT reference number - 80845161
Product classification - IT services: consulting, software development, Internet and support
Address - United Kingdom
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 80845161
Document Type - Tender Notices
Description - Description: The purpose of this market engagement exercise is to gain an insight from the market to inform our future requirements, for example - Artificial Intelligence (AI) capabilities, and to test our current requirements against what is availab le in the market.HMRCs Digital Engagement Platform (DEP) already supports millions of customers through the provision of customer support by developing and optimising Digital Assistants/Conversational User interface and webchat capability and well soon be trialling asynchronous messaging (both technically and operationally). As part of HMRCs Digital First Strategy, we will continue to transform how we engage with our customers and grow this capab
Gt Ref Id - 80845161
Deadline - Jul 15, 2023
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