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RFP for Selection of vendor to provide licenses to enable work from home, PIM & multifactor authentication with Support & Maintenance for 5 Years 17th March, 2024 Ref: LICHFL/CO/IT/FY2023-24/RFP-007 RFP for Selection of vendor to provide licenses to enable work from home, PIM & multifactor authentication with Support & Maintenance for 5 Years LIC Housing Finance Ltd. 45/47, 2nd Floor, Bombay Life Building, V. N. Road, Fort Mumbai – 400 001 PHONE: +91-022-22049919 FAX: +91-022-22178777 EMAIL: bids@lichousing.com (Dated: 17th March 2024) Last Date for submission – 22nd March 2024 (Participation in this Bid will imply that the Bidder has accepted all the terms and conditions of this Bid document) 1. INTRODUCTION About LIC HFL Incorporated in 1989, LIC Housing Finance Ltd (LICHFL) is one of the largest Housing Finance Companies in India with a key objective of providing long term finance to individuals for the purchase RFP for Selection of vendor to provide licenses to enable work from home, PIM & multifactor authentication with Support & Maintenance for 5 Years 17th March, 2024 or construction of house/flat for residential purposes in India. LICHFL also provides finance on existing property for business/ personal needs and also gives loans to professionals for purchase/construction of Clinics/Nursing Homes/ Diagnostic Centres/ Office Space and also for purchase of equipment. The Company also provides finance to builders and developers engaged in the business of construction of houses or flats for residential purpose and to be sold by them. LIC HFL is amongst the pioneers in India ensuring access to housing finance for home ownership. With a strong business foundation, an extensive distribution network and proven industry expertise, LIC HFL is a respected and trusted financial services company. We pride in having served over 25 lakhs prudent home owners. It has a four tier organizational set up consisting of Area Offices, Back Offices, Regional Offices and Head Office. 1.1 Project Overview This is to inform that LIC Housing Finance Limited (LIC HFL) intends to take Selection of vendor to provide licenses to enable work from home, PIM & multifactor authentication. The bidders are expected to examine all instructions, forms, terms, BoM project requirements and other information in the RFP documents. Failure to furnish all information required as per the RFP document or submission of a proposal not substantially responsive to the RFP document in every respect will be at the Bidder's risk and may result in rejection of its Proposal and forfeiture of the Bid Earnest Money Deposit. 2. INVITATION FOR TENDER OFFERS LIC HFL invites proposals in sealed covers (Technical and Financial Bids) from eligible and experienced Service Providers for RFP for FACILITY MANAGEMENT SERVICES(FMS) & COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT (AMC) OF ENTIRE INFORMATION TECHNOLOGY INFRASTRUCTURE AT LIC HFL HO and PAN INDIA LOCATIONS FOR A PERIOD OF 5 YEARS. Bidders are advised to go through the detailed tender document before submitting the bids. Bid Collection and Submission Calendar Tender Reference No. LICHFL/CO/IT/FY2023-24/RFP-007 Tender Name RFP for Selection of vendor to provide licenses to enable work from home, PIM & multifactor authentication with Support & Maintenance for 5 Years Commencement of Tender 17th March 2024 Last date for Receipt of Queries 19th March 2024 upto 17:30 hours Tender Reference No. LICHFL/CO/IT/FY2023-24/RFP-007 Queries to be mailed to bids@lichousing.com RFP for Selection of vendor to provide licenses to enable work from home, PIM & multifactor authentication with Support & Maintenance for 5 Years 17th March, 2024 Pre-Bid Meeting with Bidders Will be intimated later Last Date and Time for receipts of tender offers 22nd March 2024 upto 17:30 hours Time and Date of Opening of technical bids Will be intimated later Time and Date of Opening of commercial bids Will be intimated later Place of Opening Tender Documents LIC Housing Finance Ltd., Corporate Office, 131, Maker Tower, ‘F’ Premises, 13th Flr., Cuffe Parade, Mumbai, Maharashtra – 400 005 Address of Communication General Manager IT LIC Housing Finance Ltd., Bombay Life Bldg., 2nd Flr., 45/47, Veer Nariman Road, Fort, Mumbai, Maharashtra – 400 001 Phone: 022 22049919 Earnest Money Deposit Twenty Lakhs Rupees INR Website https://www.lichousing.com/tender-notice • If any of the above dates fall on holiday or become holiday due to any other reason beyond control, then the next valid date in such case will be next working of the company. 3. INSTRUCTIONS TO BIDDERS 3.1. Two Bid System Tender The Technical Bid and Commercial bid must be submitted at the same time in sealed envelopes, giving full particulars, at the address given below on or before the schedule date given in this document. All envelopes should be securely sealed and stamped. Important: The eligibility credentials, financial reports & product information brochures shall be distinctly separated by separator sheets positively and the technical bid shall be submitted in an orderly and neatly bound manner. All the envelopes must be super-scribed with the following information: • Type of Offer (Technical/Commercial) • Tender Reference Number • Due Date RFP for Selection of vendor to provide licenses to enable work from home, PIM & multifactor authentication with Support & Maintenance for 5 Years 17th March, 2024 Name of BidderAll Schedules, Formats and Annexure should be stamped and signed by an authorized official of the bidder’s company. Letter of authorization from competent authority be produced along w |