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Country - United Kingdom
Summary - Service Desk Provision
Deadline - login to view
GT reference number - 70478149
Product classification - IT services: consulting, software development, Internet and support
Address - United Kingdom
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 70478149
Document Type - Tender Notices
Description - The supplier will provide a 24/7 service desk provision.This includes first and second line support for all PPF employees through a number of channels - email, live chat, phone, via a shared Pod of resource, as well as the IT Service Management Ivant i tool to manage Incidents and Service Requests.Professional services has been included to incorporate more development of automation, self service and innovation which will be agreed through statement of works.
Gt Ref Id - 70478149
Deadline - Nov 30, -0001
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