Supply And Integration Of A Semantic Analysis Solution For Customer Verbatims In Saas Mode At The Service Of The Postal Listening Devices Of La Poste And Associated Services.

  Address - France

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 104381271

  Document Type - Tender Notices

Description - Description: To meet its needs, the La Poste group wants to have a SaaS semantic analysis solution for customer verbatims. The La Poste group is launching a competition for the renewal of the application service to meet several needs, those of custom er service, marketing service and customer studies in particular.As part of the "Customer experience" strategic program, semantic analysis is key in customer listening to shed light on the reading of NPS scores and satisfaction notes and makes it possible to avoid customer solicitation to collect their perceptions. In this context, the objective of the call for tenders aims to:- Equiping a platform with market standards capable of absorbing innov

Gt Ref Id - 104381271

Deadline - Mar 19, 2025