Supply Contract For The Implementation Of An On-Premise Itsm Solution, Its Configuration According To Itil4 Standards And According To The Needs Of The Contracting Authority, Its Use And Consultancy Services.

  Address - Belgium

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 102443512

  Document Type - Tender Notices

Description - Description: Market aimed at providing a high-performance ITSM solution that allows • To cover and support ITIL 4 processes • Centralized management of incidents, requests, problems, changes as well as IT asset management. • Complete visibility of the IT infrastructure thanks to the integration of automatically detected hardware and software inventory data. • To have a “user” portal for the Contracting Authority’s staff of the “self-service” type. • To design customizable workflows to support and automate ITIL processes • Mandatory operation within the Contracting Authority’s On-Premise infrastructure. The proposed solution will be said to be integrated and must offer

Gt Ref Id - 102443512

Deadline - Mar 06, 2025