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Page 1 of 65 Ref: RFP No. KGB/FIW/RFP/03/2023 dated 19.04.2023 REQUEST FOR PROPOSAL (RFP) For EMPANELMENT OF VENDORS FOR PROCUREMENT, INSTALLATION, COMMISSIONING AND MAINTENANCE OF MICRO ATM Machines AT VARIOUS BRANCHES/OFFICES OF KERALA GRAMIN BANK (KGB) Page 2 of 65 BID DETAILS IN BRIEF Sl. No. Description Details 1. RFP No. KGB/FIW/RFP/03/2023 dated 19.04.2023 2. Brief Description of the RFP Request for proposal for SUPPLY, INSTALLATION AND AMC OF MICRO ATMs TO BE OPERATED AT 634 LOCATIONS OF KERALA GRAMIN BANK 3. Bank’s Address for Communication The General Manager, Kerala Gramin Bank, Head Office, FI Wing, A.K. Road, Malappuram-676505 Phone : 9400999991/9400999856 e-mail : ficell.kgb@keralagbank.com 4. Date of Issue 19.04.2023 5. Last Date of Submission of Queries for Pre Bid Meeting 29.04.2023 6. Date of Pre Bid Meeting 02.05.2023 7. Response to Pre-bid queries 03.05.2023 8. Last Date of Submission of Bids 10.05.2023 9. Date and time of Opening of Part A Technical Bid. 10.05.2023 10. Date and time opening of Part-B Commercial Bid Will be intimated separately 11. Application Money Rs.4000/- 12. Earnest Money Deposit Rs.250000/- This document can be downloaded from Bank’s website https://keralagbank.com/tenders Page 3 of 65 PART 1: INVITATION TO BID Kerala Gramin Bank (KGB) is a Regional Rural Bank (RRB) formed on 08.07.2013, under the Sub-Section (1) of Section 3 of the RRB Act 1976 (27 of 1976). The bank was formed by amalgamating the two RRBs of Kerala namely South Malabar Gramin Bank and North Malabar Gramin Bank through a notification by the government of India. The bank is jointly owned by government of India, government of Kerala and Canara Bank. It has 634 branches across Kerala and 10 Regional offices, with its headquarters at Malappuram. Bank is looking for the deployment of biometric enabled Hand Held Devices (Micro ATMs) embedded/non-embedded as per Micro ATM Version 1.5.1 of IBA with a minimum of following capabilities/features: i. Account enrolment- including finger print capturing, photograph capturing, demographic data capturing etc. ii. Export of enrolment data to the server either in batch mode or in STP mode, in encrypted form without retaining any record/data at the device (micro ATM) level. iii. Connecting to the server either through SIM Cards (GSM/CDMA) or through Internet data cards or through PSTN iv. Carrying out financial transactions like(but not limited to) Cash deposit, Cash withdrawals, Balance Enquiry, Fund Transfers and remittance transactions (inter Bank/Intra Bank) including but not limited to EBT payments v. Online transaction with local Smart Card authentication (inbuilt slot for Smart Card) vi. Online transaction with central online authentication (either at Bank server or at UIDAI-CIDR) vii. Aadhaar based transaction(AEPS) viii. STQC certified ix. Card present and Card not present transactions x. Provided with Magnetic Swipe Card Reader and EMV Card reader xi. Provision for PIN based authentication xii. Requisite certification for VISA/Master/Rupay Debit Card transactions xiii. Inbuilt device application supporting all the above capabilities/features and device application integrated with FI Gateway/CBS Gateway HARDWARE SPECIFICATIONS OF MICRO ATM 1. Tablet Preferable Model: 5 Inch or above full touch screen android based tab Operating system: Android version 7 or above (Preferably Android version 9 or above) Resolution: 1280 * 800 Pixels Connectivity: Wi Fi - 802.11 b/ g/ n/ ac GPS Bluetooth – Yes, v4.00/above Supported mobile network: 3G or 4G Page 4 of 65 Communication interface: GSM/GPRS, Wi Fi, Bluetooth v4.0 Rear camera: Minimum 5 MP Front camera: Minimum 1 MP Java Support: Required Processor: 1GHz dual core or above RAM: Minimum 1 GB Internal Storage: Minimum 8 GB Expandable storage Card: Provision up to 32 GB through Micro SD SIM: GPRS SIM upgradable to 3G /4G /5G GSM/CDMA: GSM upgradable to 3G/4G/5G Speaker: Required Battery Backup: Minimum 5100mAH 2. Thermal printer Thermal Printer Specification: a. Model should have minimum 2 Inch direct thermal dot printer b. Should support i. Multilingual printing ii. Image printing iii. Diagnostics check like paper out, lid open, low battery etc. c. Supply/availability of printer paper rolls to be ensured d. Should have rechargeable battery e. Support connectivity to tablet, preferably via Bluetooth 3. FIR enabled finger Biometric scanner with RD services Biometric finger print scanner Specification: a. Have optical/capacitive technology sensor b. Support ISO SC37 19794-2/4 or ANSI/INCITS 378 template formats, 500 dpi resolution c. STQC certified device d. Support for WSQ format, NFIQ Calculation, one to one/one to many verification e. Should have rechargeable battery f. Support connectivity to tablet, preferably via Bluetooth g. Bidder to ensure RD specification compatibility 4. EMV card reader with pin-pad. EMV Card Reader: a. EMV L1 & L2 certified Page 5 of 65 b. Security - MK/SK, Fixed, DUKPT DES, 3DES, RSA c. Certification - PCI PTS 3.X EMV L1 & L2 d. Capable to read RuPay, Master and Visa Card e. Bidder to ensure RD specification compatibility. Pin Pad: a. Compact MPOS pin pad device which connects to a wide range of smart phones and tablet via Bluetooth b. Should have recharge battery c. Should have a minimum display of 1 inch d. Support connectivity to Tablet, Preferably via Bluetooth e. Bidder to ensure RD specification compatibility. Bank will be deploying these devices in all 634 branches in 14 Districts of the state and vendor needs to provide for installation |