Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Country - United Kingdom
Summary - Telephony
Deadline - Mar 14, 2025
GT reference number - 79649864
Product classification - Telephone switchboards
Address - United Kingdom
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 79649864
Document Type - Tender Notices
Description - Description Ofcom is running a market engagement exercise to discuss the Contact Centre Solutions.Ofcom is looking to engage with experienced Contact Centre Providers to help feed into the planning of procurement and contract for our future telephony services.Ofcom will procure a telephony solution that is resilient, secure, has call recording, call recording storage, retrieval, call routing, transcription capability, supervisor functionality including real time and historical reporting, real time wallboards and dashboards.Through this market engagement Ofcom is seeking to understand.• The different solutions available.• Developments in the marketplace since we last went out to tender.â€
Gt Ref Id - 79649864
Deadline - Mar 14, 2025
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