Tender For The Provision Of Customer Contact Centre Managed Service

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 102310835

  Document Type - Tender Notices

Description - Description: Tender is being conducted for the provision of a customer contact centre-managed service for Train Operating Companies (TOCs) Chiltern and Grand Central. This will include providing agents to assist our customers with telesales, web supp ort, passenger assistance, NRE transfer, emails, and refunds. (Retail or Transport experience is required). Arriva UK Trains (AUKT) is running a tender for the provision of a Customer Contact Centre-managed service on behalf of Train Operating Companies (TOCs) Chiltern and Grand Central.AUKT defines the Customer Contact Centre services as providing seamless support across various communication channels, including phone, and email for, telesales,

Gt Ref Id - 102310835

Deadline - Feb 28, 2025