The Object Of The Contract Is To Contract A 24X7 Support Service Aimed At Guaranteeing The Proper Operation, Availability And Consistency Of The Database Information Installed At The Base-Base Data Processing Center. The Hiring Of This Support Service Includes Both Corrective, Preventive And Evolutionary Maintenance; In Accordance With The Characteristics That Are Specified In The Plec Of Technical Prescriptions (Ppt). The Support Service To Contract Must Respond To The Following Needs: • Ensure The Availability And Performance Of The Information Basis System Information. • Manage The Basic Operation Of The Different Basic Database Environments (Including Development, Pre -Production, Production And Production Environments): - Management Of Databases - Stop / Stop Of Service Of The Database - Management And Control Of The Storage Layer (Space, Level Of Growth, Behavior, Etc.) • Have Information On Updates, Certifications And Versions Support. • Manage System And Software Patches. • Perform Regular Reviews Of The Most Critical Systems. • Follow The Evolution Of Operation Procedures. • Have Special Support, In The Face Of Product Problems, In Certain Critical Systems. It Is Necessary To Have A Support Plan That Serves As A Basis For The Planning And Management Of These Activities. This Plan Will Be Reviewed Jointly With The Basic Technical Managers On A Regular Basis And Must Be Delivered In Electronic Format.

BASE-Gestio d'Ingressos Spain has Released a tender for The Object Of The Contract Is To Contract A 24X7 Support Service Aimed At Guaranteeing The Proper Operation, Availability And Consistency Of The Database Information Installed At The Base-Base Data Processing Center. The Hiring Of This Support Service Includes Both Corrective, Preventive And Evolutionary Maintenance; In Accordance With The Characteristics That Are Specified In The Plec Of Technical Prescriptions (Ppt). The Support Service To Contract Must Respond To The Following Needs: • Ensure The Availability And Performance Of The Information Basis System Information. • Manage The Basic Operation Of The Different Basic Database Environments (Including Development, Pre -Production, Production And Production Environments): - Management Of Databases - Stop / Stop Of Service Of The Database - Management And Control Of The Storage Layer (Space, Level Of Growth, Behavior, Etc.) • Have Information On Updates, Certifications And Versions Support. • Manage System And Software Patches. • Perform Regular Reviews Of The Most Critical Systems. • Follow The Evolution Of Operation Procedures. • Have Special Support, In The Face Of Product Problems, In Certain Critical Systems. It Is Necessary To Have A Support Plan That Serves As A Basis For The Planning And Management Of These Activities. This Plan Will Be Reviewed Jointly With The Basic Technical Managers On A Regular Basis And Must Be Delivered In Electronic Format. in Software Services. The tender was released on Feb 21, 2025.

Country - Spain

Summary - The Object Of The Contract Is To Contract A 24X7 Support Service Aimed At Guaranteeing The Proper Operation, Availability And Consistency Of The Database Information Installed At The Base-Base Data Processing Center. The Hiring Of This Support Service Includes Both Corrective, Preventive And Evolutionary Maintenance; In Accordance With The Characteristics That Are Specified In The Plec Of Technical Prescriptions (Ppt). The Support Service To Contract Must Respond To The Following Needs: • Ensure The Availability And Performance Of The Information Basis System Information. • Manage The Basic Operation Of The Different Basic Database Environments (Including Development, Pre -Production, Production And Production Environments): - Management Of Databases - Stop / Stop Of Service Of The Database - Management And Control Of The Storage Layer (Space, Level Of Growth, Behavior, Etc.) • Have Information On Updates, Certifications And Versions Support. • Manage System And Software Patches. • Perform Regular Reviews Of The Most Critical Systems. • Follow The Evolution Of Operation Procedures. • Have Special Support, In The Face Of Product Problems, In Certain Critical Systems. It Is Necessary To Have A Support Plan That Serves As A Basis For The Planning And Management Of These Activities. This Plan Will Be Reviewed Jointly With The Basic Technical Managers On A Regular Basis And Must Be Delivered In Electronic Format.

Deadline - Mar 07, 2025

GT reference number - 103724622

Product classification - Computer-site planning consultancy services