The Purpose Of The Market Is To Provide Maintenance Services, Operational Monitoring And Associated Services (Personalized On-Site Assistance, Specific Configurations, Deployment Of Hardware And Software Made Available) .

  Address - France

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 94696497

  Document Type - Tender Notices

Description - Description: The MCO service covers - support and preventive and curative maintenance services for infrastructure, WiFi and Aappliances equipment (Palo Alto/Stormshield firewalls, HPE Aruba ClearPass, HID, antispam and antivirus (SOPHOS). The service s may include assistance with diagnosis, monitoring and escalation with the manufacturer, management of supervision alerts, maintenance of equipment in the event of incidents, monitoring and assistance with resolving incidents; - monitoring and operating assistance services including continuous supervision of services, provision of a technical support service (with alert and ticket system), provision of dashboards and supervision of a weather map

Gt Ref Id - 94696497

Deadline - Oct 29, 2024